BookFlow
An online booking system that fills the calendar and cuts no-shows.
About BookFlow.
A service business booked every appointment by phone during business hours. Customers couldn’t book after hours, staff fielded constant calls, and no-shows ate into revenue.
We built BookFlow — a self-service online booking system with real-time availability, automated reminders, and a staff schedule view, so customers can book anytime and the team spends less time on the phone.
The challenge
Phone-only booking limited availability, consumed staff time, and led to frequent no-shows with no reminder system.
Our approach
- Designed a simple booking flow around real-time staff availability.
- Built automated email and SMS reminders to reduce no-shows.
- Added a staff schedule view with rescheduling and blackout dates.
- Made the whole experience mobile-first for on-the-go booking.
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Want something like BookFlow?
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